Privacy Policy
in which BIOCOM-INTERNATIONAL (EUROPE) AG. (established in CH-8200 Switzerland, Schaffhausen, Freier Platz 10.) as a data handler (hereinafter referred to as BIOCOM) in accordance with Act CXII of 2011 on the Right of Informational Self Determination and on Freedom of Information, informs the customers and users of services (hereinafter referred to as “Affected”) of its Online Store (hereinafter “Online Store”) on the processing and use of their personal data (collectively referred to as “Data Management”) as follows:
1. Introduction
BIOCOM respects the Right to Information Self Determination of the Affected and the right to freedom and security of information, which is enforced while maintaining the general principles of data protection and the relevant legal requirements and that Data Management is performed in accordance with this Privacy Policy and the applicable legal regulations. BIOCOM announces Data Management in a Data Protection Register maintained by the National Data Protection and Information Authority.
Data Management by BIOCOM means collecting, recording, systematizing, storing, using, and retrieving data for the purposes set out in this Privacy Policy.
BIOCOM’s Data Management is based on the voluntary contribution of the Affected. However, there are occasional cases referred to in this Privacy Policy when Data Management is prescribed or permitted by law.
Affected parties can contact BIOCOM for more information about Privacy Policy or contact Information Management.
Contact information:
BIOCOM-INTERNATIONAL (EUROPE) AG.,
Zentralstrasse 56.
Neuhausen
8212 Switzerland
e-mail: office@biocomag.ch.
2. The handling of data regarding www.biocomag.ch and www.biocomnetwork.ch websites.
The purpose of Data Management is the provision and use of services (hereinafter referred to as “Services”), related to the use of the BIOCOM-INTERNATIONAL (EUROPE) AG. website by subscribing to direct marketing, newsletter inquiries, prize games and buyer promotions.
The data (hereinafter Data) managed by Data Management includes username, password, full name (family name, first name), date of birth, gender, email address, company name, tax number, contact name, country , city, street, postal code, telephone number and bank details (bank account number, bank name, SWIFT code, account holder, IBAN number).
3. Direct marketing and newsletters
If the Affected during registration on https://www.BIOCOM.hu/subscription website or at any prize game organized by BIOCOM-INTERNATIONAL (EUROPE) AG. , gives his/her consent in accordance with Section 2.3. his/her data are used for marketing purposes.
3.1 The purpose of Data Management
To communicate with customers, to send inquiries, and information about products, services, prize games, delivering information about BIOCOM, making and sending personalized offers, direct marketing, contacting the Affected for direct business purposes, sending a newsletter.
3.2 Data handled by Biocom:
Username, password, full name (family name, first name), date of birth, gender, email address, company name, tax number, contact name, country, city, street, phone number, bank details (bank account number, bank name, SWIFT code, account holder, IBAN number).
3.3 Right to handle Data
By agreeing the terms, BIOCOM will be able to handle personal data and purchasing habits information in accordance with this Privacy Policy as well as sending information about products and services available in BIOCOM and send offers and newsletters. By marking different options, the Affected have the possibility to enter or withdraw your consent for the above data management purposes, such as direct marketing, product sales, and newsletter delivery.
3.4 Source of Data:
Data Affected by Data Management will be provided to the BIOCOM voluntarily by the Affected parties during Registration, the use of Services or when contacting BIOCOM.
3.5 Duration of Data Management:
The Affected acknowledge and agree that the personal data provided during the Registration and the data covered by the Data Management shall be handled for an indefinite period, but not later than the withdrawal of their consent.
For the Data Management specified in section 3 of this document, i.e. direct marketing and the submission of a newsletter, you can withdraw or cancel at any time free of charge and without justification.
Withdrawal of consent does not affect non-promotional newspapers, catalogs, etc. BIOCOM can accept withdrawals or cancellations for technical reasons with a 30 (thirty) days lead time. The management of data is terminated 30 days after the withdrawal.
3.6 Data handlers:
BIOCOM uses Data Processors:
ÖKONET EURÓPA KFT., Bánki Donát utca 4., Dabas, 2371 Hungary
BIOCOM INTERNATIONAL (SLOVAKIA) S.R.O., Hasičská 1039/13A, Štúrovo, 94301 Slovakia
BIOCOM INTERNATIONAL SRL, M-Ciuc, Str. Petőfi S. 38., 530210 Romania
BIOCOM NETWORK D.O.O. SUBOTICA, Trg Jakaba i Komora 12., Subotica, 24000 Srbija
Customs and package processing:
Focus-Customs Kft., Lőrinci út 59., Vecsés, 2220 Hungary
GLS General Logistics Systems Hungary Csomag-Logisztikai Kft., GLS Európa u. 2., Alsónémedi, 2351 Hungary
BIOCOM may restrict and extend the circle of Data Processors by modifying the Privacy Policy, registering them and properly informing the Affected. The Affected have given their consent to the transfer of their Data to the Data Processing Processors, by registering themselves at BIOCOM.
4. Visitor data of the following websites:
https://webshop.biocomag.ch/
https://webshop.okonet.hu/
https://biocom-international.eu/
https://biocom-international.ro/
https://biocom-international.rs/
Visitors of these web pages do not need to enter their personal information. While visiting these websites, the sites collect user data for the improvement of available services, the elimination and prevention of abuses, measurement of attendance data, to increase user experience, and for general statistics, which the website visitors note and accept with their browsing.
When browsing the web page, a log file captures the IP address used by the visitor during browsing, the date and time of visit, the page information you visit, and the operating system and browser type information your computer uses. BIOCOM stores the log files for 30 days and then deletes them.
However, BIOCOM does not associate the data described above with the personal data provided during the registration or while using the Services and does not attempt to identify the visitor in any other way.
The html code of the web site may contain references to an external service server, independent from the BIOCOM server. The server of the external service provider is connected directly to the computer used by the visitor. Potentially targeted content for the user is served by the external service provider. Providers of these links may collect user data by direct communication with the visitor’s browser. The connection between BIOCOM and the external service provider only covers the insertion and redirection of the provider’s reference code, the transfer of personal data of the visitors is not possible.
5. Cookies
BIOCOM uses cookies on the following websites:
https://webshop.biocomag.ch/
https://webshop.okonet.hu/
https://biocom-international.eu/
https://biocom-international.ro/
https://biocom-international.rs/
Cookies are: Cookies are small data files, data packets that are placed on the visitor’s computer during browsing and through the web site and stored by the visitor’s web browser.
It’s important to know that most Internet browsers accept and allow cookie placement and usage by default. However, with the browser’s appropriate settings, cookies can be refused, restricted or disabled, and already stored cookies can be deleted. Information about how to use cookies is given by the providers of individual browsers, and the information is usually found in the browser’s “Help” section.
Contribution of the visitor to the use of cookies: It is also important, when visiting a web site and to the visitor’s browser settings does not prohibit or reject cookies, it means that a visitor uses a web site he/she also contributes to the use of cookies.
The circle of people affected by the use of cookies: The use of cookies affects visitors of the web site who do not prohibit the use of cookies by properly configuring their browser.
By placing or retrieving cookies, we handle visitor information about using or browsing the site and related activities.
The purpose of using cookies: We use cookies on the website to simplify browsing for visitors and increase user experience by recording individual user settings and visit history. In addition, cookies help us to provide visitors with the right service, help to promote their security and improve our services by providing us with information, statistics, and other useful information about using the site.
Processing the cookies previously downloaded and saved from the web page allows us to link the user’s browsing session with data from a previous browsing session. Linking your browsing history and browsing habits helps us provide a unique user experience while retaining the visitor’s anonymity, as well as delivering targeted advertising and marketing messages.
How do cookies work: Some cookies that we usually use in a browsing session, are blocking data loss, have a temporary lifespan and are deleted by closing the browser.
We also use lasting cookies that stay on the visitor’s computer for a longer time. The long-lasting cookies we use are intended to support the revisiting of the web site and are not automatically deleted when the browser is closed. The permanent cookies are stored for a definite period and are usually deleted or deleted after a period of 7 days or by a user’s browser deletion option.
In addition, when visiting a web site, we may create and use third-party cookies associated with the services of a third party (e.g. Google), directly related to our cookies, for example, helping to capture and analyse visitor data, and advertising messages. For more information, see https://www.google.com/policies/technologies/types/ and https://www.google.com/analytics/learn/privacy.html.
Disable cookies: We suggest, if visitors do not agree to the use of cookies, they can reject or disable cookies and delete the already stored ones by the appropriate browser settings.
6. Data Transfer, Data Protection
6.1 Transmission
For the personal data it manages, BIOCOM only transmits data only within the statutory limits and only at the request of an authority or court, either because of these or by law, and only to the extent required by the request for data.
6.2 Protecting Data
BIOCOM protects Data during data processing with the appropriate technical (e.g. user name, password) and other measures to ensure the security, availability, integrity, confidentiality of the Data and to protect it against unauthorized access, alteration or damage, disclosure and any unauthorized use.
7. The Rights and Remedies of the Affected
Data subjects may request information from BIOCOM and may request the correction, modification, deletion, blocking, and processing of personal data. The Affected can use legal remedies before the courts (procedure may be initiated by the laws of their home country).
BIOCOM reserves the right to modify this Privacy Policy, and the Affected will be informed accordingly. Information on data management is continuously published on https://webshop.biocomag.ch.
BIOCOM shall, at the request of the person concerned, provide information on the data processed by the data subject or by the data processor he or she has commissioned, the source, the purpose, legal basis, duration of the data processing, the name and address of the data processor and data management. In the event of privacy incident, its circumstances, effects and the measures taken to remedy it. In case of transmission of the personal data of the person concerned, the legal basis and the addressee of the transfer. The information will be provided in writing by BIOCOM in the shortest possible time, but not later than 25 days, in writing, at the request of the person concerned. The information is free of charge if the request for information has not yet been submitted to BIOCOM for the same data field in the current year.
In other cases, BIOCOM may set a processing fee. BIOCOM may deny giving out information in cases and in the manner prescribed by law.
BIOCOM will correct personal data if the personal data does not comply with the reality and BIOCOM has the correct personal information.
BIOCOM will delete personal data, unless otherwise provided for by law, if its handling is unlawful; its deletion is requested by the person concerned; incomplete or incorrect – and this condition cannot be legally remedied, provided that the deletion is not excluded by law; the purpose of data management has ceased or the statutory deadline for data storage has expired.
Instead of deleting, BIOCOM will block personal data when requested by the data subject, if based on the information available, the deletion would harm the legitimate interests of the data subject. Personal data so locked up can only be handled until there is a cause that excludes the deletion of personal data.
BIOCOM shall indicate the personal data it manages if the person concerned disputes its correctness or accuracy, but the incorrect or imprecise nature of the disputed personal data cannot be clearly identified.
If BIOCOM fails to comply with the relevant correction, blocking or cancellation request, within 25 days of the receipt of the request, it communicates, in writing or with the consent of the person concerned, the factual and legal grounds for rejecting the application for rectification, blocking or cancellation.
The Affected may object to the handling of his or her personal data,
– if the processing or transmission of personal data is only necessary to comply with the legal obligation of the data controller or to enforce the legitimate interests of data controller or third party, except in case of mandatory data handling;
– if the use or transfer of personal data is done for direct business acquisition, polling or scientific research;
– in other cases, specified by law.
BIOCOM will examine the protest within the shortest time possible, but within a maximum of 15 days of the submission of the application, check on its validity and inform the applicant in writing (electronically). If the BIOCOM determines the validity of the protest of the person concerned, data handling, including further data collection and data transfer, will terminate, the data will be locked. The Affected and who are obliged to take action to enforce the right to protest will be informed about the personal data affected. If the affected party does not agree with the decision of BIOCOM or if the BIOCOM fails to comply with the deadline, the concerned party may apply for legal action within 30 days after notification or the last day of the deadline.
The person concerned may sue the BIOCOM for breach of his or her rights. The trial is governed by the jurisdiction of the court. The case may be initiated before the tribunal of the home country or place of residence of the person concerned, according to his choice.
BIOCOM reserves the right to modify this Privacy policy, which is duly communicated to the Affected. Information on data management is published on https://webshop.biocomag.ch
We reserve the right and obligation to amend our privacy policy according to the applicable laws.
When registering on a website, providing personal data is voluntary, the visitor can freely decide whether to provide the requested information (for example, when subscribing to a newsletter).
BIOCOM will take all necessary steps to protect the privacy of your personal data, protect them against unauthorized access, disclosure, deletion or destruction.
BIOCOM will not disclose personal information to third parties unless it is required by authorities with legal permit to ask BIOCOM for the personal data as provided by law.
